If you are unsatisfied with your paper goods, we do accept returns for non-custom work. Please read below for the process for initiating a return and expected processing timelines. Please note, for any custom-made stationery, all sales are final.

Custom Orders (Wedding Stationery & Design Work)

Because each piece is made specifically for you, we do not accept returns, refunds, or exchanges on custom orders once production has begun. We always work closely with you throughout the design process to ensure everything is approved before printing, so you'll know exactly what your custom stationery will look like ahead of time!

Ready-to-Ship Items (Greeting Cards & Everyday Stationery)

If you are not satisfied with a ready-to-ship item, you may request a return within 30 days of delivery of your product. Items must be unused and in original condition, including in all original Blue Leaf packaging. Return shipping costs are the responsibility of the customer. 

To initiate a refund for a ready-to-ship stationery item, please email hello@blueleafdesignco.com, and include you order number as well as a brief description of why a refund is needed. We will respond to your email and confirm your return within 2 business days. Refunds will be processed and issued within 2 business days once we receive the returned product.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at hello@blueleafdesignco.com. We will make it right with a replacement or refund!

If you have any questions about your order, please don’t hesitate to reach out! We’re always happy to help.